How incidents are created in "Datadog incident table" via Datadog tool?
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‎06-16-2022 12:10 AM
Hello experts,
I would like to know step by step procedure of incident creation in the "Datadog incident" table which is scoped/custom table available in ServiceNow after plugin installation is done.
How Datadog tool automatically creates incident in the "Datadog incident" table in ServiceNow and how the record/incident will be like? Since there are no fields related to Incidents like Service, caller, category etc..
If anyone has idea on this, please enlighten me.
Appreciate your help and efforts!
Thanks,
Ksnow
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‎10-04-2022 07:39 PM
Hi know, did you try to figure out how to create incident in Datadog incident? same issue here, let me know your answer.
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‎07-31-2024 04:05 PM
I'm looking for the same info as the original poster. I don't see any information other than what is published as install/setup documentation. I have been able to create an incident in SN from Datadog. I want to know how to properly populate the SN incident. Basically, how do I manage the transform table - is that in Datadog somewhere or in ServiceNow?
