Need RITM to auto close as Cancelled with variable is answered in task

[CathyD]

Hi all - I'm working with a catalog item that creates a catalog task. The requirement is if a variable is answered a certain way in the task and the task is closed, then the RITM should automatically cancel. I'm having issues trying to make this work using flow designer. Can anyone help?

[Kai Tingey]

What about a business rule instead? get it to check the variable value and current state and if the conditions match, then set the RITM state to cancelled.

cancelling the RITM should terminate the flow, but if not you can always set a wait for condition in the flow and if state = cancelled then (end flow)