How incidents are getting archived?

[aagman]

We have to activate/create a rule to archive incident records but I do see some records in Incident Archive table already, but no active rule for incident table. I am bit confused how we got data in ar_incident table?

Thanks,

Aagman

[suvro]

There will be rule in 

sys_archive table for incident table 

OOB there is one 

https://instacename.service-now.com/sys_archive_list.do?sysparm_query=tableLIKEincident&sysparm_view=

[Sebas Di Loreto]

Hi @aagman ,

Good question since the ar_incident table does even exist until it archives for the first time.

I can only assume that archiving was active on your instance for a period of time.

Check the sys_archive_log table for hints on when it occurred.

Alternatively, you can go to ar_incident.list and add the Archived field.