How is Due date ( due_date) calculated in RITM

Ujjwal1
Tera Contributor

‎02-26-2025 01:41 AM

How is Due date ( due_date) calculated in RITM?

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2 REPLIES 2

Rushi Savarkar
Mega Sage

‎02-26-2025 02:03 AM

Hello @Ujjwal1 

Please refer this link, Hope it will be helpful for you!

https://www.servicenow.com/community/now-platform-blog/delivery-dates-estimated-delivery-dates-in-yo...

 

If my response helped, please mark it as helpful!

thanks!

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Ujjwal1
Tera Contributor
In response to Rushi Savarkar

‎02-26-2025 02:42 AM

hi @Rushi Savarkar 

mentioned link gives details. 

But for my RITM due date is inconsistent. sometime it is same as  created time sometime it have some difference.

 

Open date Vs Due date.png  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks

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