How is Due date ( due_date) calculated in RITM

Ujjwal1
Tera Contributor

How is Due date ( due_date) calculated in RITM?

2 REPLIES 2

Rushi Savarkar
Kilo Sage

Hello @Ujjwal1 

Please refer this link, Hope it will be helpful for you!

https://www.servicenow.com/community/now-platform-blog/delivery-dates-estimated-delivery-dates-in-yo...

 

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If my response helped you, please accept the solution and mark it as helpful.
Thank You!

hi @Rushi Savarkar 

mentioned link gives details. 

But for my RITM due date is inconsistent. sometime it is same as  created time sometime it have some difference.

 

Open date Vs Due date.png  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks