I'm trying to understand how a Sold Product record is created in ServiceNow Order Management.
I created a customer order and completed the required steps until the Order Line Item reached the Acknowledged state. However, the decomposition flow did not run.
I also set the system property sn_ind_tmt_orm.enable_prod_invt_for_order_management to false. Because of this, no Service Order or Order Tasks were generated.
My question is: How are Sold Product records actually created, and what is the correct way to generate records in the Sold Product table when decomposition and Service Orders are not being created?
Any guidance on the trigger or process that creates Sold Product records would be appreciated.
