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‎03-24-2025 03:43 AM
I have some variables which are not accessible while submitting request, but accessible on sc task e.g.: contract number, serial number, lease end date.
Contract number is reference variable referencing to ast_contract table.
I want to pass this catalog task variables to the create record action to alm_asset table.
Contract Number = sc_task_contract_number.
Serial Number = sc_task_serial_number.
I tried using "Get Catalog Variables" but not working
Solved! Go to Solution.
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‎03-25-2025 04:31 AM
Ya Got this,
1) We need to use "Wait for Duration" with 5-10 seconds.
2) We need to use "Get Catalog Variable" again and then pass it in flow.
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‎03-24-2025 03:57 AM
if your flow is with Service catalog trigger then you should be able to access those variables using Get Catalog Variables flow action
Please share screenshots of what you configured.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-24-2025 04:14 AM
I am using sub flow
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‎03-24-2025 04:36 AM
you can use subflow inputs, and then pass the variable value from main flow to subflow
the subflow will accept that input and then you can access those
please try that and let me know
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-24-2025 05:17 AM
tried but not working