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How to access sys_ tables in Global scope from a scoped app?

ratnaj
ServiceNow Employee
 
4 REPLIES 4

Sumanth16
Mega Patron

Hi @ratnaj ,

 

Under System Applications, go to Application Cross Scope Access.



You should be able to create a record like this one, it should allow the user table to be available in your scope.



Sumanth16_0-1709870348543.png

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

ratnaj
ServiceNow Employee

I added a record under application cross scope access. But the error message continues as below


Security restricted: Access to api 'put(sys_service.name)' from scope 'x_snc_weather7' has been refused due to the api's cross-scope access policy
Security restricted: Create operation against 'sys_service' from scope 'x_snc_weather7' has been refused due to the table's cross-scope access policy  

Hi @ratnaj ,

 

Please check below thread:

 

https://www.servicenow.com/community/developer-forum/errors-due-to-the-api-s-cross-scope-access-poli...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

@ratnaj ,

In order to avoid this scope issues you need to allow the cross scope permission

use this link to understand and do the changes

https://www.servicenow.com/community/developer-forum/how-to-fix-this-cross-scope-error/m-p/1505877

Regards,

Shyamkumar

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar