How to achieve this ?

MADHU-THE-ROOK
Tera Contributor

Screenshot 2023-08-04 094201.png

I have a Rich Text label variable containing , 2 links .
So the requirement is after Clicking the both the links in Rich Text label variable  , Below variable "Have Read & Understand the Requirements? "  Should be visible how to achieve this . Can someone help me with this. 

1 ACCEPTED SOLUTION

@MADHU-THE-ROOK 

Nope.

From my point of view this requirement is not feasible and should not be handled within ServiceNow

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@MADHU-THE-ROOK 

links are meant to navigate to some url when user click on those.

Why would you want to make the below variable visible based on link click?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

It is client requirement.
After reading both the documents the below Variable should be visible. 

@MADHU-THE-ROOK 

you cannot track if user has read the document or gone through the text

It's not possible.

Please inform to your customer regarding this. Not all requirements can be achieved within ServiceNow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Can we check , if the user did click on both the links or not  ??