- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-03-2023 09:24 PM
I have a Rich Text label variable containing , 2 links .
So the requirement is after Clicking the both the links in Rich Text label variable , Below variable "Have Read & Understand the Requirements? " Should be visible how to achieve this . Can someone help me with this.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2023 01:32 AM
Nope.
From my point of view this requirement is not feasible and should not be handled within ServiceNow
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-03-2023 09:49 PM
links are meant to navigate to some url when user click on those.
Why would you want to make the below variable visible based on link click?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-03-2023 11:09 PM
It is client requirement.
After reading both the documents the below Variable should be visible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-03-2023 11:18 PM
you cannot track if user has read the document or gone through the text
It's not possible.
Please inform to your customer regarding this. Not all requirements can be achieved within ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2023 12:03 AM
Can we check , if the user did click on both the links or not ??