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How to activate Event Management on Developer instance?

wallace
Kilo Contributor

Good day all,

The title should be sufficient, but to give you more information.

As one might deduct from the low amount of community posts, I am new in ServiceNow so this might be a simple, easy to answer question. I've requested for a development environment @ https://developer.servicenow.com/ and now have an instance, I would like to add/activate the Event Management plugin.

When I go to https://developer.servicenow.com/app.do#!/instance I can see my instance, and when I go to 'Action' > 'Activate Plugin' I can see these plugins:

  • Discovery
  • Domain Support - Domain Extensions Installer
  • Many to many task relations
  • Orchestration
  • Performance Analytics - Premium and all content packs

I however neither see the Event Management Plugin there nor in the v_plugin.list view. Any and all help would be much appreciated.

Thanks

1 ACCEPTED SOLUTION

ganeshb_
Tera Expert

Hi Wallace,


Unfortunately the Event Management plugin does not come along with the instance. You will need to contact your ServiceNow Account manager for requesting it for your instance. Then the Account manager will activate it for your organization within few days.



For more info: Event Management - ServiceNow Wiki


Refer to the point #8   .


Hope this helps.


Thanks,


Ganesh


View solution in original post

7 REPLIES 7

ganeshb_
Tera Expert

Hi Wallace,


Unfortunately the Event Management plugin does not come along with the instance. You will need to contact your ServiceNow Account manager for requesting it for your instance. Then the Account manager will activate it for your organization within few days.



For more info: Event Management - ServiceNow Wiki


Refer to the point #8   .


Hope this helps.


Thanks,


Ganesh


tony_barratt
ServiceNow Employee
ServiceNow Employee

Hi Wallace,



You can login to ServiceNow Developers


Manage Instance


Action -> Activate plugin


Event Management



I just did that on my Fuji developer instance.


And it works just fine.



Best Regards



Tony


Just want to note for anyone reading this after the fact, Anthony's answer is correct. You need to activate the plugin from the developer home as described above.


Thank you Anthony!   I was wondering how to get event management and analytics activated from the plugins in the app.


Worked and discovered other apps to "activate" on the action page on developer.servicenow.com