How to activate event management

[Deepali5]

Hi

I can not find event management items (events , alerts etc) in the file navigator of my developer instance. How can I enable them. I have New York version..

Thank you

-Deepali

[Ankur Bawiskar · Accepted solution]

Hi Deepali,

If the plugin is active you would find it in left nav; first check whether you are able to activate the plugin using below

1) log in to developer portal and click on manage instance>> activate plugins>> select event management.

https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/event-management/ta...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Deepali5]

Thanks will check. 

I am also upgrading my instance to Orlando version for almost an hour now. Does it take long to upgrade?

[Ankur Bawiskar]

Hi Deepali,

it might take long time; you would get notified via email when upgrade is completed

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Deepali5]

For how long can I use a developer instance ? If I keep it active is there any time limit after which it will be claimed automatically?

Or can I use my developer instance as long as I want if I keep it active?

Thank you