How to activate event management

Deepali5 · ‎03-21-2020

Hi

I can not find event management items (events , alerts etc) in the file navigator of my developer instance. How can I enable them. I have New York version..

Thank you

-Deepali

Ankur Bawiskar · ‎03-21-2020

Hi Deepali,

If the plugin is active you would find it in left nav; first check whether you are able to activate the plugin using below

1) log in to developer portal and click on manage instance>> activate plugins>> select event management.

https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/event-management/ta...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎03-22-2020

Hi Deepali,

if you don't have any activity in developer instance then it will hibernate; after 10 days of inactivity it will be restored

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

Community Alums · ‎05-26-2022

SI/YES