Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

How to active checklist in snow(at the workspace)

MaramA
Tera Contributor

Hello,

I did create a checklist using the flow design, at the BE it's work perfectly, but when I tried to test at the workspace it appear as "inactive"(look at the pic), how can I fix it?

MaramA_0-1718093490724.png

 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Dear @MaramA 

 

It's not SNOW, its SN or ServiceNow. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

MaramA
Tera Contributor

 mean the service operations workspace(SNOW), so can you help?

Sandeep Rajput
Tera Patron
Tera Patron

@MaramA Where does the message say checklist is inactive? Did you check the checklist pane in workspace side bar?

 

agent-ws-hr-checklist.png

MaramA
Tera Contributor

thanks for your response, but I don't have this option

MaramA_0-1718094709985.png