How to add a group in "CC" in an Email Notification?

[anilkumar_tn]

Hi All,

I need to map a group under "CC" so that all the group members in that group should be notified about the action on any request.

Please help me to do this.

Thanks in advance,

Anil

[Harish Murikina · Accepted solution]

email.addAddress("cc", "group mail id","Jgroup name");

  email.addAddress("bcc", "group mail id","Jgroup name");

Click below link for more info

http://wiki.servicenow.com/index.php?title=Scripting_for_Email_Notifications#Adding_CC_and_BCC_Recip...

[Ravi151]

Hi Harish,

Your code is not working for me

var answer = [];
answer.push(current.variables.enter_proposer_s_email_address.email);
var ans = current.variables.enter_mail_for_cc.toString();
var ans1 = ans.split(',');
for(var i=0;i<=ans1.length;i++){
var gr = new GlideRecord('sys_user');
gr.addQuery("sys_id",ans1[i]);
gr.addQuery("email", "!=", "");
gr.query();
if(gr.next()){
//gs.addInfoMessage(gr.email);
answer.push(email.addAddress("cc", gr.email));

}
}

[ghaing]

Hi,

Here: http://wiki.servicenow.com/index.php?title=Scripting_for_Email_Notifications#Adding_CC_and_BCC_Recip...

Regards,

[anilkumar_tn]

Thank you Harish & Ghaing