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How to add a link to a catalogue item within a Playbook activity

matthew_hughes
Kilo Sage

I'm developing a Playbook and I'm wanting to include an activity that includes a link to a catalogue item:

matthew_hughes_0-1760021155615.png

 

 

However, when I look at the list of activities available, I'm not sure which one I need to select:

matthew_hughes_1-1760021187926.png

 

Has anyone come across this before? I want the activity to include a link to a catalogue item.

 

6 REPLIES 6

John Gilmore
Giga Guru

I'd like to know a little more about your specific action. In your question you say you need to include a link to a catalogue item in an activity but don't clarify what that activity is. If you could provide more information about what the purpose of the activity is that you need to associate with a link to a catalog item we can provide a much better answer.

There are also some other questions that come up such as what is the purpose of the catalog item and how or does it then need to be related to the record associated with the playbook. Is it always the same catalog item or does it need to be dynamic?

Hi @John Gilmore  That's what I need to know. I don't know what activity I need to use to include a link to a catalogue item. Ideally, I would like to use an activity that would take the user to a specific catalogue item.