How to add a new group in the Subscription Management module

[NanaT]

[How to add a group in the subscription management module]

Since switching to the xanadu version, I can no longer add groups in the subscription management module.
The official documentation at the link below says that I can add groups on the details page, but I don't know how to navigate to the details page.
https://www.servicenow.com/docs/ja-JP/bundle/xanadu-platform-administration/page/administer/subscrip...

If anyone knows more about this, I'd be grateful if you could let me know😍

[AndersBGS]

Hi @NanaT ,

Is it a per-user license we are talking about? or what subscription?

[Ievgen Galych]

Hi @NanaT ,

In order to see the groups "Licensing Engine" schedule job should be executed.

By default it is scheduled on daily basis. So, you can just wait and add groups next day or you can find this job and click "Execute Now".

If my answer has helped with your question, you know what to do)

Regards,

Ievgen