how to add a prefix in incident number field according to the domain

geetika20
Mega Contributor

‎02-01-2018 09:34 AM

Hi,

I want to add a prefix in incident number field according to the domains . For ex- if my domain is ABC then if I raise a incident the prefix should be like: ABC-INC-00000(number).

Can anyone suggest how to do this.

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Anthony78
Kilo Sage

‎09-16-2021 09:25 AM

Hi @geetika20 

 

Did you find solution for your question, I'm having a similar requirement from my client

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