How to add a request approval in playbook steps

Sri56
Tera Contributor

‎01-04-2023 01:09 AM

Hi Team,

I have configured the playbook on custom case type.

i have added 'request for approval' activity as below:

Sri56_0-1672823205961.png

But, this is how its showing :

Sri56_1-1672823292850.png

its showing entire approval process instead.

Please help to display only group specific approval.

Thanks,

Sri

 

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Community Alums
Not applicable

‎01-04-2023 03:27 AM

Hi @Sri56 ,

 Refer to this :https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/process-automation-...

 

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