How to add a Request Item Variables in the Catalog Task list view

The Matrix
Tera Contributor

yesterday

Hi All,

I want to know, how to add a Request Item Variables in the Catalog Task list view. 

 

TheMatrix_0-1776058577189.png

 

TheMatrix_1-1776058635747.png

 

 

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3 REPLIES 3

yashkamde
Mega Sage

yesterday

Hello @The Matrix ,

 

Try this :

1) Make a new view for catalog task records.

2) Go to System UI → Lists.

3)Find the table you’re working with and select the view you just created.

4)Add a new entry there, using the sys_id of the variable.

5)Go back to the list, switch to your new view - the vaiables will appear

 

Refer this :

https://www.servicenow.com/community/itsm-forum/how-to-add-variables-on-the-catalog-task-list-view/t... 

If my response helped mark as helpful and accept the solution.

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Maham Tahir
Mega Guru

yesterday

Hi @The Matrix, 

 

Follow the given steps:

  • Create a new List Layout for the sc_task table.

  • Add a new Field to the layout.

  • Select Variables -> Variable Name from the available fields. 

  • Save the layout.

This will display the selected variable as a column in the Catalog Task list.

 

Lemme know if this works for you or you need more help.

 

If you find my response helpful, mark it as helpful and accepted solution.

 

Regards, 

Maham Tahir.

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