How to add a Request Item Variables in the Catalog Task list view

The Matrix
Tera Contributor

Hi All,

I want to know, how to add a Request Item Variables in the Catalog Task list view. 

 

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5 REPLIES 5

Tanushree Maiti
Kilo Patron

Hi @The Matrix 

 

Method 1 :

1.Open any existing Catalog Task record. Right-click the header and select Configure > Form layout

2. Create a section named "Request Item Variables"

3. In the left-hand bucket ->select the Variable Editor . Move it to Right bucket 

4. Save it.

 

Sample screen shot:

Screenshot 2026-04-13 124752.png

 

Then add a Catalog UI policy to make those variable visible on Catalog task. Define catalog ui policy action with all variables name which you want to see there .

Screenshot 2026-04-13 125846.png

 

 

Method 2: From Flow or Workflow (legacy), You can add it .

 Refer:  (Screen shot is given. ) https://www.servicenow.com/community/developer-forum/how-to-show-variables-from-catalog-item-on-sc-t...

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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