How to add a specific View for NEW button in "List Banner Button" section?

[Don Dom]

Hello

How to add "Default View" for this button ?

I found this button is "sysverb_new" in Global application.

When I do this in Incident:

The new incident I opened with proper view.

And for Problem not:

I can't find where it is implemented.

Could you guide me ?

Thx for info

[Karthiga S]

Hi @Don Dom 

Check with View rules.

Please mark it Correct and Hit Like if you find this helpful!

Regards,

Karthiga

[Don Dom]

I see this:

How to attach "QS Problem" in to this "NEW" button

Thx for advise.

[Mohith Devatte]

@Don Dom Check the above answer that i gave.You need to create a new view rule with condition as sys_id =-1 which indicates its a new record and once it satisfies it will apply the view rule.

Just make sure that you are giving the back end name of your view properly in view name field .

Hope this helps 

Mark the answer correct if this helps you 

[Mohith Devatte]

Hello @Don Dom ,

this is configured via view rules.

Navigate to view rules like below 

Create a new one like below for problem table with conditon where sys_id is -1 as for new record sys_is will be -1 and then give your view back end name 

Hope this helps 

Mark my answer correct if this helps you 

Thanks