Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Condition script to restrict the visibility of a menu item

alipia123
Tera Contributor

hi I'm looking for the best condition script to restrict the visibility of a menu item on the service portal- either to those who meet a certain user criteria or those who have a specific field on their user record set to true

 

would anyone please be willing to share what they have used?  thankyou 

1 ACCEPTED SOLUTION

@alipia123 

image is not clear.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@alipia123 

you can use gs object in condition field

How to hide a submenu in a Portal based on a user condition 

Write a Condition that Hides Items in SP Menu 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@alipia123 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

alipia123
Tera Contributor

Hi @Ankur Bawiskar it didnt work for me I tried using the code in this image 

alipia123_0-1773214672381.png

with the related script include

@alipia123 

image is not clear.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader