How to add a test step to validate recipients list for dot walked fields of Major Incident on ATF

Sindhura1
Tera Contributor

Hi all,

 

I am working on  ATF for Major Incident Management.  I knew that we can validate or check the groups or users recipient list, when they are mapped or defined in Task communications directly. However, I am unable to add a test step where it can validate the dot walked field recipient list. I have gone through ServiceNow documentation, could not find additional information.  Please let me know, if anybody can help/suggest on this.

 

 

2 REPLIES 2

Sindhura1
Tera Contributor

@Mark Roethof  Will you be able to suggest your thoughts on this??

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What is it exactly that you want to validate on those watchlist users?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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