How to add a user in a Watchlist to be there by default

Mazin AliKarar
Mega Expert

Hi,

I need to add a user to be in the watch list by default of all new created incidents.

Would you please advise how to do it?

Thanks.

1 ACCEPTED SOLUTION

Chandu Telu
Tera Guru
Tera Guru

HI Mazin,



Check the screen shots it may help you


find_real_file.png


find_real_file.png


add default user sys_id


find_real_file.png


View solution in original post

5 REPLIES 5

HI Mazin,



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