How to add a user in Multiple domains Groups

[Arun_Manoj]

Hi All,

I need help in domain separated instance.

Requirement:

• I have a user belongs to One Domain A and also part of one group(belongs to Domain A).
• I need the same user to work on another group(belongs to Domain B) in Domain B.

how to access to the same user in multiple domain group in a domain separated Instance.

Thanks & Regards

Arun

[Mio Matsushita]

Hello.

Domain Contain and Domain Visibility can be used to give users see to other domains outside of their domain hierarchy.
Domain Contain and Domain Visibility can be used when the domain hierarchy does not meet business logic requirements.
In particular, Domain Visibility allows users of one domain to see records in another domain, and can be set for groups or users.

However, Domain Contain and Domain Visibility are not substitutes for domain hierarchies, and their use should be kept to a minimum due to the complexity of domain hierarchies and performance concerns.

Check out this article on the Developer Site for more details.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/servicenow_application_d...