How to add 'Add Delegate' button under 'My Profile' of Employee Center

rishabh31
Mega Sage

Dear Team,

 

I want to add 'Add Delegate' button under 'My Profile' of Employee Center, from where I can select Delegate, Start date, End date and duties, as mentioned in the below URL-

https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-service-ma...

Currently, I am unable to add delegate under My Profile of Employee Center (see screenshot)

rishabh31_0-1690868905853.png

 

Thanks

7 REPLIES 7

Sagar Pagar
Tera Patron

Hi @rishabh31,

 

Take a look at the solutions provided by @Community Alums 

How can i see or create a delegate widgets on profile? 

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi @Sagar Pagar Sir,

Thank you! I tried the provided solution and referred to threads associated with it, through which I got to know I first need to activate Granular Delegation Plugin through URL-https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-service-ma...

 

Later I am able to add/drag the delegate-related widgets as shown in the solution of your provided URL but the way to select the delegate is not the desired way (see below screenshot)

rishabh31_0-1690870954672.png

 

The desired way should be through 'Add Delegate' button, as mentioned in the below screenshot or URL- https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-service-ma...

 

rishabh31_0-1690870590848.png

Thank you

 

Hi @rishabh31,

 

Agreed.

The 1st method/way is using widget customization and 2nd method/way us using activating  Granular Delegation Plugin.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

@Sagar Pagar Sir, I marked your provided solution Helpful.

 

But I further need assistance to set up 'Add Delegate' button as I mentioned in my post and also in the last response to your provided solution.

 

Please help to setup this in the same way.

 

Thank you