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How to add 'Add Delegate' button under 'My Profile' of Employee Center

rishabh31
Mega Sage

Dear Team,

 

I want to add 'Add Delegate' button under 'My Profile' of Employee Center, from where I can select Delegate, Start date, End date and duties, as mentioned in the below URL-

https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-service-ma...

Currently, I am unable to add delegate under My Profile of Employee Center (see screenshot)

rishabh31_0-1690868905853.png

 

Thanks

7 REPLIES 7

Hello @Sagar Pagar 

After adding delegates from Employee profile it is not visible in employee profile, even though I can see user has delegates from User Profile. what can be the reason for not visible?

I have attached screenshot.

SadikPalsania_0-1695828491484.png

SadikPalsania_1-1695828679150.png

Thanks

Rahul Talreja
Mega Sage

Hi @rishabh31 ,
2 options here, either you can use the readily availavble solution here -> Portal Delegate Widget - Share | ServiceNow Developers
Or 
You can add a simple list in the user profile page for delegate table and enable a add button on it!
You can find references here -> Manage User Delegates in Service Portal (Easy and ... - ServiceNow Community

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

VaishnaviShinde
Kilo Sage

Hello @rishabh31,

 

Please go through the below links:

Solved: Re: Need to add Delegate Option on Service Portal ... - ServiceNow Community

Solved: How can i see or create a delegate widgets on prof... - ServiceNow Community

 

If my response helps to solve your issue. Kindly mark it as helpful & correct.

 

Regards,

Vaishnavi Shinde