How to add additional filters like watch list in scripted list of Incident header menu Service Porta

[sivakumar_raman]

Below conditional scripts are not working for watch list, opened by, caller_id  is dynamic me and incident state is new, in progress, oh hold states.

Kindly help me to fix the below script to get desired output.

[SanjivMeher]

I see an issue with the query. It should be 

'active=true^caller_id='+u+'^ORopened_by='+u+'^ORwatch_list='+u

[sivakumar_raman]

Hi Sanjiv,

Also I want to add state condition instead of active=true, correct me with below script condition.

t.record_watchers.push({'table':'incident','filter':'stateIN1,2,3^caller_id='+u+'^ORopened_by='+u+'^ORwatch_list='+u});

Thanks,

Sivakumar Raman