How to: Add an item the Admin Menu

James-B
Kilo Sage

Hi Folks,

 

We wanted to add the new "Clone Home" to the Admin dropdown menu. I couldn't find anything on the subject myself, so figured I'd share. 

 

Global Scope

  1. Ensure you are in the Global scope
  2. Elevate to Security Admin
  3. Navigate here (replace YOURINSTANCE): https://YOURINSTANCE.service-now.com/now/nav/ui/classic/params/target/sys_security_acl_list.do%3Fsys...
  4. Set "Admin override" to "true"

Admin Center Scope

  1. Ensure you are in the Admin Center scope
  2. Navigate here (replace YOURINSTANCE): https://YOURINSTANCE.service-now.com/now/nav/ui/classic/params/target/sys_polaris_configurable_menu_...
  3. Open any record where the Menu is "Admin"
  4. Click "insert and Stay" in the context menu to duplicate
  5. Amend as required and save

Global Scope (Optional)

  1. Ensure you are back in the Global scope
  2. Elevate to Security Admin (If not already)
  3. Open both of the previously edited ACLs
  4. From the versions related list select the OOB version and revert

If you make a mistake and need to delete a menu item you can set the admin override on the delete ACLs. 

 

Hope this helps someone. 

 

Jamie

 

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