How to add assignment group in the trigger condition of HR Surveys.

kumaar
Tera Contributor

I am creating a HR survey. It should only trigger when the state changes to closed complete and 

Assignment group is Tier1

If the assignment group is something else then it should not trigger.

How to use assignment group condition i already used it but it is triggering to all the assignment group ?

 

 

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@kumaar 

Did you try to use Assignment Group [IS ONE OF] Group A, Group B?

AnkurBawiskar_0-1753706112868.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

And can u help me on 

When the case is closed by the assignment group user then to trigger the survey.?

How can i apply this?

@kumaar 

case is closed by Assignment group user means group member?

Something like this should help

AnkurBawiskar_0-1753708013332.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

It is like any of the user from the assignment group closes the case.