How to add assignment group in the trigger condition of HR Surveys.
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ā07-28-2025 05:29 AM
I am creating a HR survey. It should only trigger when the state changes to closed complete and
Assignment group is Tier1
If the assignment group is something else then it should not trigger.
How to use assignment group condition i already used it but it is triggering to all the assignment group ?
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ā07-28-2025 05:35 AM
Did you try to use Assignment Group [IS ONE OF] Group A, Group B?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā07-28-2025 05:57 AM
And can u help me on
When the case is closed by the assignment group user then to trigger the survey.?
How can i apply this?
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ā07-28-2025 06:06 AM
case is closed by Assignment group user means group member?
Something like this should help
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā07-28-2025 03:36 PM
It is like any of the user from the assignment group closes the case.