how to add attachment in the workflow notification

TMKAM
Tera Contributor

I have created a workflow and there is a notification in the workflow that is sending notification to the vendor that has no access to our servicenow instance.

In this notification we would like to include an attachment from the sc_req_item and how can I do that?

 

thank you

 

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TMKAM_0-1733374827709.pngTMKAM_1-1733374888097.png

 

5 REPLIES 5

raj chavan
Tera Guru

Create one event in Event registry 

Use 'Create Event' Activity in workflow and use that event in event name 
create notification and use when event is fired as trigger condition 
in what it contain tab check Include Attachment
This is another way to do it

 

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Kindly mark it correct and helpful if it is applicable.

Thanks,

Raj