how to add attachment in the workflow notification
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12-04-2024 09:03 PM
I have created a workflow and there is a notification in the workflow that is sending notification to the vendor that has no access to our servicenow instance.
In this notification we would like to include an attachment from the sc_req_item and how can I do that?
thank you
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12-04-2024 09:57 PM - edited 12-04-2024 09:59 PM
Create one event in Event registry
Use 'Create Event' Activity in workflow and use that event in event name
create notification and use when event is fired as trigger condition
in what it contain tab check Include Attachment
This is another way to do it
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Thanks,
Raj