How to add case restriction configuration for HR agent workspace,servicenow?
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‎05-12-2023 11:54 AM
There is one 'Restrict' UI action on sn_hr_core_case table in HR agent workspace which is not working.
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‎05-14-2023 10:40 AM
@bhakti2 According to the documentation Case Restriction Configuration is only available for Employee Relations cases, since you are trying the same on sn_hr_core_case hence the action might not be working for you.
Here is the documentation reference https://docs.servicenow.com/en-US/bundle/utah-employee-service-management/page/product/human-resourc...
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‎05-14-2023 09:05 PM