How to add CC or BCC in email notification?

[User150433]

How to add CC or BCC while using email notifications and templates?
There is no option to set CC or BCC field in that.

[ryadavalli]

HI Fatah,

Were is this code to be placed, in the email notification which will we are tying to send out in the email body?

Thanks,

[michaeltaylor]

The code can be placed in either the email body and/or an email template for an email notification.

But, note that one needs to wrap the code within a <mail_script>.. </mail_script> block.

Here is my version which I inserted within an email template that was successful and CC's the user (sys_id) provided within parm1 of an event.

Note the template print of the date is not required, but helps demonstrate that one can use an existing block...

	<mail_script>
	var dateTime = new Packages.java.text.SimpleDateFormat( "MMMM dd, yyyy" );
	template.print( dateTime.format( new Packages.java.util.Date()) +"\n" );

	// Add CC if manager (or any other user) provided within event parm1
	if (!event.parm1.nil()) {
	//get param's and add to cc
	//get user records
	var user = new GlideRecord("sys_user");
	user.addQuery("sys_id", event.parm1);
	user.addQuery("notification", 2); //email
	user.addQuery("email", "!=", "");
	user.query();
	if (user.next()) {
	//add to cc list
	email.addAddress("cc", user.email, user.getDisplayValue());
	}
	}
	</mail_script>

[bostonsnow]

Hello,

Does anyone know if SNOW plans to make this functionality (specifying cc and bcc recipients) available in the UI?

Thanks,

Mike