How to add/change labels of "Work notes" and "Activities"?

Aki17
Kilo Guru

Does anyone know how to change labels of "Work notes" and "Activities" field in a table?

I could not find them in the Table Columns (Dictionary Entry). Please give me some advice.

find_real_file.png

4 REPLIES 4

Prateek kumar
Mega Sage

For Worknotes

https://YourInstanceName.service-now.com/nav_to.do?uri=%2Fsys_dictionary.do%3Fsys_id%3D7988037213001...

Create a dictionary override.

https://www.servicenowelite.com/blog/2014/3/24/dictionary-override


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Hi Prateek,

Thank you for your reply, but the first URL with my instance name showed "Record not found"...

Erik Gunther2
Kilo Guru

Type "sys_documentation.list" in the Filter Navigator located in the top left of platform ui screen. This is the list of labels and associated tables. Search on "work_notes" in the Element column of the list. I'm still checking to see how to modify Activities. This approach may not work for that one.

 

find_real_file.png

 

 

 

Yash Agrawal1
Tera Guru

Hi Aki

If you have to change Work NOtes label you have to to go on  Configure Label

instead of  going to Configure dictionary

find_real_file.png

Then Change the Value of Label field  as per mention in the below screenshot

 

find_real_file.png

 

If Your Achive your task by this answer Please mark it correct and helpful .

 

Thanks

Yash K Agrawal