We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How to add custom option within the VA

Nawal Kishor S2
Mega Sage

‎09-03-2025 06:16 AM

Hi all,

 

In Virtual agent - now assit- if you type " I want to order new laptop" it will brings some catalog item and ask to "start request". Once you click on the start request it will show like this- 

NawalKishorS2_0-1756905318399.png

can anyone tell me where to add custom option here- Like- 'close'

Let me know if it's possible or best practices 

 

Thank you !!

0 Helpfuls
  • 531 Views
0 REPLIES 0