How To Add Dashboard in Service Portal Page

Sagar_pawar
Tera Contributor

Hello all,

I want to add a dashboard to the service portal page. how can I achieve this functionality please guide me on this.

Thank You.

8 REPLIES 8

Saloni Suthar
Mega Sage
Mega Sage

Hi @Sagar_pawar 

 

You are unable to add a dashboard to the Portal. However, you can add reports to the portal page. Please refer to the link below on how to add reports to the portal.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0866321

 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

SoniaShridhar13
Giga Guru

@Sagar_pawar   Below are the steps to do it-

  1. Open the dashboard you want to display in the platform UI
  2. Open dashboard menu in top left and choose Copy Dashboard URL
  3. Add a HTML Widget to your Service Portal Page
  4. Hover over the Widget Instance and click the Edit icon
  5. Switch to source code view
  6. Add code - <iframe style="overflow: hidden; height: 1000px; width: 100%;" src="URLFromStep2Here" width="100%" height="100%" frameborder="0"></iframe>
    Also you can go through Reports on Service Portal

    Mark this answer as correct and helpful if helps.

Hi Sonia,

I am trying to add the dashboard on Service Portal -Index Page by using HTML widget but its visible as below

amreetasarkhel_0-1683897809244.png

Could you please guide me what is the mistake I am doing?

This worked out for me. Thanks!