How to add fields to RITM in employee center view?

[smahmud]

How can I add fields like assigned to and assignment group to this area in employee center right here? This is the view when you go into "my requests" under my active items and you click into your item.

[Shivalika]

Hello @smahmud 

We are also currently starting to shift to EC. So as far as I know this is a widget. let me check further and I will get back if I find specific one. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

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[Dr Atul G- LNG · Accepted solution]

Hii @smahmud 

This is coming from Standard ticket configuration. You need to check.

[smahmud]

Hi,

This is what I see when I click into the activity tab configuration when I click on Standard Ticket Configuration:

What to do from here?

[Dr Atul G- LNG]

Hi @smahmud