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how to add multiple attachment button to portal for catalog item

J_31
Kilo Sage

how to add multiple attachment button to portal for catalog item

7 REPLIES 7

Musab Rasheed
Tera Sage

Adding multiple variables of type attachment will do, it should be simple and straightforward.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Ankur Bawiskar
Tera Patron
Tera Patron

@J_31 

2 ways

1) Inform customers to use OOB paper-clip icon and users can add multiple files

OR

2) Create separate attachment type variable and there user can add only 1 file per variable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hello,

We need 3 different files. 3 variables were created, but these attachments are not available in the post submit ticket. What could it be? How to show in the header what the attachments inserted into the standard paper clip look like? This is for the 3 attachments inserted in the 3 portal variables.

Thanks for the help!