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09-23-2020 02:16 AM
Hey Guys,
I have a requirement , Where i have to field == Desk phone.
When Desk phone is selected , 2 radio buttons should be appear. A and B.
When A is selected , it will have C and D under it.
How to achieve this??
Please suggest.
Thank you
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09-24-2020 09:08 AM
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09-23-2020 02:20 AM
Hi Naveen,
you will have to create those many variables and then use UI policy to achieve that
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-23-2020 03:09 AM
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09-23-2020 03:22 AM
Hi Naveen,
Did you add those radio buttons as separate variables?
if yes then you can create your next set of variables between New Phone and Reassing based on the order of variable
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-23-2020 03:26 AM
Hi Ankur,
I created 1 variable called Option (Multiple choice) then added New Phone , Reassign , Change