How to add multiple values in Keywords fields?

Amol Pawar
Tera Guru

‎02-07-2023 02:26 AM

Keywords.png

Hello everyone,

 

I want to create an inbound email action of the Record Action type. In conditions, a record should be created when- given multiple words are present in the email. 

I want to know how should I add multiple words (strings) in the values of Keywords are ... ?

I've tried as "ABC" | "XYZ" | "QPR", but not working.

 

Thank you!

 

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ThomasM55637179
Mega Contributor

3 weeks ago

Same Issue.   Ended up just using multiple "contains" with or.     I need a report to show incidents with the word print, printer, printing, prints, toner,...

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