How to add new field to Order Confirmation dialog in Service catalog
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04-30-2024 05:57 AM
Hello Everyone,
I want to add two new field in the Order confirmation dialog box in Service Catalog. I have also created two field which are: -
Expedite Request
Pickup Person
In Requested Item table as well (sc_req_item).
My requirements are:
1. How can remove Delivery Information and Special Instructions for the dialog box?
2. How can I add Expedite Request ( choice field with Yes/No) and Pickup Person (reference to user table) in dialog box in Service Catalog.
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05-01-2024 06:23 AM
You can hide it here
Catalog -- Properties
I doubt we can do new dialog box , that will required a new widget and full length code.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-13-2024 07:43 AM
@Dr Atul G- LNG , Thank you for your reply. I guess my solution would be creating a new widget altogether.
I found out that Catalog Checkout is the name of the widget over which I have to make changes after cloning it.
Could you please help me by letting me know What part of the HTML and Server script I should change in order to achieve my goal.
I thank you in advance for your time and help.
Shubham
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05-14-2024 01:20 AM
Greetings!!
I am not sure about scripting and code, but I will say avoid this customization. Better found a way, on the user input the request expedite or not. Like if a logged in user is VIP or some other way, that is better and easy to do.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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