How to add other field on pop up for Resolve

[kaveri SHINDE]

Unable to add a custom field "resolution category" to the pop-up of the Resolve button on the incident in the Service operations workspace.

[kaveri SHINDE]

Hi Ankur,

This is the existing workspace client script for resolve UI Action

[Ankur Bawiskar]

@kaveri SHINDE 

that workspace client script doesn't show the UI which you are sharing in screenshot

[kaveri SHINDE]

Please find the screenshot for Resolve UI action

[Ankur Bawiskar]

@kaveri SHINDE 

my point is your workspace client script doesn't have any code to show the modal pop-up then how it's showing that in workspace?

[kaveri SHINDE]

I have verified the Resolve button in the workspace is a declarative action it is not a UI action.