How to add other field on pop up for Resolve
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04-25-2023 10:47 AM
Unable to add a custom field "resolution category" to the pop-up of the Resolve button on the incident in the Service operations workspace.
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05-04-2023 08:07 AM
were you able to find a solution. I have a similar requirement and updated the payload definition to include additional fields but no luck. Appreciate if you could share any information you have.
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08-12-2024 09:44 PM
Hello @Ankur Bawiskar
I need somewhat this kind of help while I am trying to add new fields to now assist incident summarization popup
Fied is additional comments. Can you help?