How to add "Annotation" for Type = Rich Text Label in catalog variable form?

[subhadeep1618]

Hello Everyone,

The entire "Annotation" section gets hidden when type is selected as "Rich Text Label".

Is there any way to make this visible and add annotation, instruction, help text, etc.?

NOTE: I don't want to use Custom with Label.

[Ankur Bawiskar]

@subhadeep1618 

can you share how have you configured and how it looks and what's expected?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[subhadeep1618]

@Ankur Bawiskar 

Please see screenshot below.

[Viraj Hudlikar]

Hello @subhadeep1618 

That is ootb behavior in platform and I don't think you required anything else when you select field type as "Rich Text Label"

Refer this information over docs sites https://www.servicenow.com/docs/csh?topicname=rich-text-label.html&version=latest

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Ankur Bawiskar]

@subhadeep1618 

this is platform behavior and Annotation is not supported for few of the variable types

What's your question and business requirement to have it?

If my response helped please mark it correct and close the thread so that it benefits future readers.