- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 11:45 AM
In an incident we have the email option in the more options icon. I need to add the email in the more options icon for Requests, Items, SCtask, and Problems.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 12:39 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 12:07 PM
Hi Velvet,
Please check the below thread if that is helpful.
Re: Make email_client icon visible to users in custom table
More info about it : The email client
Please mark this response as correct or helpful if it assisted you with your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 12:09 PM
Hello velvet
You have to enable email client for this.
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 12:39 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-29-2017 01:02 PM
Velvet did you add this attribute at the table level.
Navigate to system definition>Tables> search for your table
From the hamburger icon on the top left pick Show Dictionary Record, then add this line in the attribute field: email_client=true
PFA
Please mark my response as correct and helpful if it helped solved your question.
-Thanks