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How to add the email option in the more options icon

velvet
Mega Guru

In an incident we have the email option in the more options icon.   I need to add the email in the more options icon for Requests, Items, SCtask, and Problems.

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1 ACCEPTED SOLUTION

It still is not showing up for me.


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find_real_file.png


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10 REPLIES 10

patbishop
Mega Guru

I have a requirement to add this to a custom table, however, it's a table that 2 different clients share. Is there a way to modify the ACL or visibility of the "Email" button based on HR Service?