How to add user signature to work notes
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‎12-02-2024 07:13 AM
Is there an easy way to add a signature with an email address if someone adds a work note to an incident?
The idea is that when the team responds to a customer, they sign it manually with a note Kind Regards and we would like it to be added automatically.
Something like if I respond in work notes, the sample response will already have:
'Kind regards,
Rob Collins, rob.collins@xyz.com'
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‎12-02-2024 07:51 AM
did you check any OOB HR related signature feature?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-02-2024 10:56 PM
we do not use the HR module. It is about implementing it in the itsm module