How to add user signature to work notes

New user1212
Tera Contributor

Is there an easy way to add a signature with an email address if someone adds a work note to an incident?
The idea is that when the team responds to a customer, they sign it manually with a note Kind Regards and we would like it to be added automatically.
Something like if I respond in work notes, the sample response will already have:
'Kind regards,
Rob Collins, rob.collins@xyz.com'

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@New user1212 

did you check any OOB HR related signature feature?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

we do not use the HR module. It is about implementing it in the itsm module