How to add username to Homepage Search in Service Portal

stevecrocker
Kilo Expert

How can I add the logged on username to the Homepage Search in the service portal.  I'm looking everywhere and don't see how to accomplish this. 

Any help would be appreciated.

Thanks

 

1 ACCEPTED SOLUTION

nathanfirth
Tera Guru

We have a title widget available on ServicePortal.io that can help you with this. It does not embed the search widget, but it's easier to configure the homepage if you directly use the typeahead search anyway.

https://serviceportal.io/downloads/greetings-title-widget/

You can also check out some of my other Service Portal articles and tutorials at http://serviceportal.io

-----------------
Nathan Firth
Founder and ServiceNow Architect
NewRocket, Inc.
nathan.firth@newrocket.com
http://serviceportal.io
http://newrocket.com

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7 REPLIES 7

It's just an update set. Import it and load it as you would any other update set and then it should appear in your Widgets list.

komalg
Mega Expert

Hi Steve,

Please follow below instruction to enable user search in Portal. Below will be final result

find_real_file.png

and header search - typeahead!!

find_real_file.png

and hit keyword!!

find_real_file.png

 

Follow below steps - 

  1. Navigate to table sp_search_source
  2. Create new search source

find_real_file.png

      3. Navigate to Portal record and then add User record in search group related list

 

Please mark correct/ helpful if worked for you!!

 

Best,

Komal

 

Pritam Mangrulk
Mega Contributor

Hi All,

 

Check below article, it explains how to add greetings message in service portal homepage in details:

https://glidecenter.com/add-greeting-in-service-portal-homepage/

Thanks,

Pritam