how to address same field twice on one form in HealthScan report

Nikita35
Kilo Guru

We have a health scan report of client instance and we need to address below situations:

1. same field twice on one form

2. Too many fields on one form

How should we resolve these scenarios considering best practices?

6 REPLIES 6

AnubhavRitolia
Mega Sage
Mega Sage

Hi Nikita,

 

You can use 'Form Section' and can add same fields on different form sections on same form.

Mark this reply correct or helpful if it is solve or help you issue.

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Priya Shid1
Kilo Guru

Hi ,

You can create your own rule using for these which will show you that you have created same filed and also you can check for maximum number of fields and accordingly show a message.

 

Please mark if that helps You!!

1.We are working on HealthScan and they already have several instances where they have same field on one form. 

What should be the approach for existing instances like these?

2.Also they have a lot of fields already on some forms.

What are the best way to resolve this?

Hi ,

First you have to check the purpose of that fields whether they are belonging to different type of data or not.If not then it is better to customize the form in proper way.And for multiple fields on form you can create view so that only the useful information will be visible.

 

Please mark if that helps you!!!