how to address same field twice on one form in HealthScan report
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2020 11:41 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2020 12:13 AM
Hi Nikita,
You can use 'Form Section' and can add same fields on different form sections on same form.
Mark this reply correct or helpful if it is solve or help you issue.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2020 12:18 AM
Hi ,
You can create your own rule using for these which will show you that you have created same filed and also you can check for maximum number of fields and accordingly show a message.
Please mark if that helps You!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2020 02:34 AM
1.We are working on HealthScan and they already have several instances where they have same field on one form.
What should be the approach for existing instances like these?
2.Also they have a lot of fields already on some forms.
What are the best way to resolve this?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2020 03:15 AM
Hi ,
First you have to check the purpose of that fields whether they are belonging to different type of data or not.If not then it is better to customize the form in proper way.And for multiple fields on form you can create view so that only the useful information will be visible.
Please mark if that helps you!!!